• Mortgage Servicing Consultant-Tempe, AZ

    Mortgage Servicing Consultant
    This is a contract-to-hire opportunity with two hiring classes/month.
    This is a 100% onsite opportunity in Tempe, AZ.

    About this Position
    We’re hiring Mortgage Servicing Consultants to join a fast-paced customer service team supporting homeowners with their mortgage accounts. No mortgage experience is required. Paid training is provided, and high-performing employees may have the opportunity to convert to full-time employment after approximately 3 months.

    Job Responsibilities

    • Assist homeowners with mortgage payments, escrow questions, payoff requests, website assistance, and general account inquiries.
    • Handle inbound customer calls and make outbound calls to homeowners regarding past-due accounts.
    • Process mortgage payments accurately while providing a positive customer experience.
    • Connect homeowners with internal specialists for payment solutions, refinancing opportunities, and additional support.
    • Meet established customer service, quality, productivity, and attendance expectations.

    Job Skills/Requirements

    • Strong communication, active listening, and problem-solving skills.
    • Customer service or call center experience is a plus, but not required.
    • Comfortable working in a high-volume, metrics-driven call center environment.
    • Ability to multitask and navigate multiple computer systems while assisting customers.
    • Reliable transportation and ability to maintain excellent attendance.

    Additional Information

    • 100% onsite in Tempe, AZ and Coppell TX
    • Contract-to-hire opportunity with potential conversion after approximately 3 months.
    • Paid training provided.
    • Must pass two role-readiness assessments during training with a score of 80% or higher.
    • Must successfully complete required background and credit checks.

    Training & Schedule

    • Day 1: 8:00 AM–5:00 PM.
    • Paid Training, first 2 weeks: Monday–Friday, 7:00 AM–4:00 PM.
    • Academy/Nesting, approximately 60 days: Monday–Friday, 9:00 AM–6:00 PM.
    • Regular Schedule: Monday–Friday, 9:00 AM–6:00 PM.
    • Upon full-time conversion, schedule may include one Saturday per month for approximately 4 hours with adjusted weekday hours.

    Why Should I Apply?

    • Opportunity to launch a career in mortgage and financial services without previous mortgage experience.
    •  $0 copay/$0 deductible medical plan available after 30 days.
    • Weekly coaching and career support from YUPRO Placement.
    • Free professional development and AI upskilling opportunities.
    • Upon full-time conversion, employees may become eligible for monthly bonuses and commissions, shift differentials, bilingual pay, raises, paid holidays, and career advancement opportunities.
    • Attendance bonuses available during the first 90 days for perfect attendance at designated milestones.

    Pay Rate
    Pay Rate: $18.00/hour
    Upon full-time conversion, employees are eligible for monthly bonus and commission opportunities.

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

  • Front Desk Clerk

    Front Desk Clerk
    This is a contract-to-hire opportunity.
    This is an onsite opportunity in Oakland, CA.

    About this position
    We are seeking reliable and compassionate Front Desk Clerks to support affordable housing communities in Oakland. In this role, you will help create a safe, welcoming, and supportive environment for residents, including individuals transitioning from homelessness or housing insecurity. The ideal candidate is calm under pressure, empathetic, dependable, and committed to providing excellent customer service.

    Job Responsibilities

    • Greet residents, visitors, and guests while maintaining a professional and compassionate front desk presence.
    • Manage building access and follow established procedures to support resident safety and security.
    • Answer and route calls using a multi-line phone system, take messages, and transfer calls as needed.
    • Maintain guest logs, communicate important information between shifts, and accurately document incidents.
    • Respond appropriately to emergencies and connect residents with available community resources when needed.

    Skills/Requirements

    • Strong customer service and interpersonal skills with the ability to remain calm in stressful situations.
    • Positive, professional, and empathetic demeanor when interacting with residents, guests, and staff.
    • Reliable and detail-oriented with the ability to follow and enforce building policies.
    • Experience answering and transferring phone calls.
    • Previous experience in customer service, affordable housing, supportive housing, hospitality, front desk operations, or security is preferred.

    Additional Information:

    • Onsite opportunity located in Oakland, CA.
    • Monday-Friday and weekend schedules may be available depending on site needs and candidate availability. Shift availability may vary.
    • Day shifts may include 7:00 AM-3:00 PM or 8:00 AM-4:00 PM.
    • Swing shifts may include 3:00 PM-11:00 PM or 4:00 PM-12:00 AM.
    • Graveyard shifts may include 11:00 PM-7:00 AM or 12:00 AM-8:00 AM.

    Pay/Salary Range:

    • Pay Range: $20-$22/hour

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

  • Customer Support Representative

    Customer Support Representative 

    This is a contract opportunity. 

    This is a remote opportunity. 

    About this position 

    Ready to be the friendly voice customers remember? We’re looking for a Customer Support Representative who enjoys solving problems, keeping conversations clear, and helping people feel taken care of. In this role, you’ll connect with customers across phone, email, chat, and support tickets while turning everyday questions into smooth, positive experiences. 

    Job Responsibilities 

    • Respond to customer questions through phone, email, chat, and support tickets with speed and care. 
    • Troubleshoot account, product, or service issues and know when to bring in the right team for support. 
    • Document customer conversations, issues, and resolutions accurately in the support system. 
    • Follow up with customers to help ensure their questions are resolved and their experience stays positive. 
    • Spot common customer trends and share ideas that can make service even better. 

    Skills/Requirements 

    • 1+ years of Customer service, call center, or support experience. 
    • Clear verbal and written communication skills with a helpful, professional style. 
    • Strong problem-solving skills and the ability to stay organized in a fast-moving environment. 
    • Comfort using Microsoft Office, CRM tools, or support platforms such as Zendesk, Salesforce, or ServiceNow. 
    • Ability to listen actively, manage priorities, and collaborate with internal teams. 

    Additional Information: 

    • Remote work environment. 
    • Standard business hours with occasional evening or weekend coverage as needed. 
    • A great opportunity to build communication, problem-solving, and customer experience skills. 

    Pay/Salary Range: 

    • Pay Range: $20-$22/hour 

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer. 

  • Technical Support Specialist

    Technical Support Specialist 
    HOT ROLE, MULTIPLE LOCATIONS HIRING
    This is a contract opportunity.
    This is a 100% onsite opportunity.

    Locations: Austin, TX | Sunnyvale, CA | San Francisco, CA | New York, NY | Redmond, WA | Seattle, WA | Menlo Park, CA | Fremont, CA

    About this Position

    Step into a hands-on technical support role where you’ll be the go-to resource helping users stay connected and productive. We’re hiring experienced Technical Support Specialists across multiple locations to troubleshoot complex hardware, software, operating system, connectivity, and AI tool-related issues.

    If you have strong macOS troubleshooting experience, enjoy solving technical problems, and thrive in a fast-paced, customer-facing environment, we want to hear from you.

    Job Responsibilities

    • Provide in-person and remote technical support for hardware, software, connectivity, configuration, and AI tool-related issues.
    • Troubleshoot and resolve complex technical issues across macOS and Windows devices.
    • Install software, perform hardware testing, run diagnostics, and monitor system performance to identify and resolve errors.
    • Maintain accurate documentation of technical issues, user interactions, and resolutions.
    • Use technical documentation and diagnostic tools to investigate problems and provide timely solutions.

    Job Skills/Requirements

    • 5+ years of IT support experience preferred, with strong hands-on troubleshooting skills.
    • 3+ years of macOS experience required.
    • 2+ years of Linux experience required, with Linux proficiency required for Washington-based candidates.
    • Experience supporting or troubleshooting AI tools and systems.
    • Strong customer service, communication, time management, and problem-solving skills with the ability to work independently.

    Additional Information

    • 100% onsite opportunity. Candidates must be local to or able to commute to their selected work location.
    • Openings available in Austin, Sunnyvale, San Francisco, New York City, Redmond, Seattle, Menlo Park, and Fremont.
    • Contract opportunity supporting a globally recognized technology organization.
    • Fast-paced, hands-on environment with direct end-user interaction.

    Pay Range

    Pay Range: $35.00–$40.00/hour

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

     
     
     

  • Mortgage Servicing Consultant

    Mortgage Servicing Consultant
    This is a contract-to-hire opportunity with two hiring classes/month.
    This is a 100% onsite opportunity in Tempe, AZ and Coppell TX.

    About this Position
    We’re hiring Mortgage Servicing Consultants to join a fast-paced customer service team supporting homeowners with their mortgage accounts. No mortgage experience is required. Paid training is provided, and high-performing employees may have the opportunity to convert to full-time employment after approximately 3 months.

    Job Responsibilities
    • Assist homeowners with mortgage payments, escrow questions, payoff requests, website assistance, and general account inquiries.
    • Handle inbound customer calls and make outbound calls to homeowners regarding past-due accounts.
    • Process mortgage payments accurately while providing a positive customer experience.
    • Connect homeowners with internal specialists for payment solutions, refinancing opportunities, and additional support.
    • Meet established customer service, quality, productivity, and attendance expectations.

    Job Skills/Requirements
    • Strong communication, active listening, and problem-solving skills.
    • Customer service or call center experience is a plus, but not required.
    • Comfortable working in a high-volume, metrics-driven call center environment.
    • Ability to multitask and navigate multiple computer systems while assisting customers.
    • Reliable transportation and ability to maintain excellent attendance.

    Additional Information
    • 100% onsite in Tempe, AZ and Coppell TX
    • Contract-to-hire opportunity with potential conversion after approximately 3 months.
    • Paid training provided.
    • Must pass two role-readiness assessments during training with a score of 80% or higher.
    • Must successfully complete required background and credit checks.

    Training & Schedule
    • Day 1: 8:00 AM–5:00 PM.
    • Paid Training, first 2 weeks: Monday–Friday, 7:00 AM–4:00 PM.
    • Academy/Nesting, approximately 60 days: Monday–Friday, 9:00 AM–6:00 PM.
    • Regular Schedule: Monday–Friday, 9:00 AM–6:00 PM.
    • Upon full-time conversion, schedule may include one Saturday per month for approximately 4 hours with adjusted weekday hours.

    Why Should I Apply?
    • Opportunity to launch a career in mortgage and financial services without previous mortgage experience.
    • $0 copay/$0 deductible medical plan available after 30 days.
    • Weekly coaching and career support from YUPRO Placement.
    • Free professional development and AI upskilling opportunities.
    • Upon full-time conversion, employees may become eligible for monthly bonuses and commissions, shift differentials, bilingual pay, raises, paid holidays, and career advancement opportunities.
    • Attendance bonuses available during the first 90 days for perfect attendance at designated milestones.

    Pay Rate
    Pay Rate: $18.00/hour
    Upon full-time conversion, employees are eligible for monthly bonus and commission opportunities.

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

  • Mail Operations Specialist

    Mail Operations Specialist 

    This is a contract opportunity. 

    This is a fully onsite opportunity in Southfield, Michigan. 

    About this position 

    We are seeking a Mail Operations Specialist to support critical mailroom, administrative, and document processing functions in a fast-paced operational environment. In this role, you will help manage incoming and outgoing mail, scan and organize documents, support inventory control, and assist with operational projects while following company policies and protecting confidential information. 

    Job Responsibilities 

    • Process incoming and outgoing mail, including sorting, organizing, and distributing documents accurately. 
    • Scan, index, and maintain documents while supporting data entry and administrative workflows. 
    • Double-check work for accuracy when handling protected health information and confidential materials. 
    • Support inventory control, shipping, and operational requests using mail and shipping platforms as needed. 
    • Collaborate with team members and adapt to changing priorities to keep daily operations running smoothly. 

    Skills/Requirements 

    • Strong attention to detail, accuracy, and ability to double-check work. 
    • Basic computer proficiency with 1-2 years of data entry, administrative support, or coordinator experience. 
    • Ability to manage multiple priorities in a fast-paced, fully onsite environment. 
    • Excellent written and verbal communication skills with a collaborative work style. 
    • Mailroom, document management, UPS, FedEx, Amazon, or USPS experience is a plus. 

    Additional Information: 

    • Fully onsite role in Southfield, Michigan. 
    • Schedule is Monday through Friday, 8:00 AM – 4:30 PM EST. 
    • This is a highly trainable role for dependable candidates who are ready to learn, show up consistently, and do the work. 

    Pay/Salary Range: 

    • Pay Range: $17-18/hr. 

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer. 

  • Business Analyst (entry level) – South Jordan, UT

    Business Analyst – South Jordan, UT

    This is a contract opportunity.

    This is a hybrid opportunity in South Jordan, UT.

    About this position

    We are seeking an entry-level Business Analyst with 1-3 years of experience to support finance-focused teams in a hybrid work environment. This role is a great opportunity for candidates who have Excel experience, an interest in finance, and the ability to collaborate across multiple teams while building professional experience.

    Job Responsibilities

    • Support finance-related business processes, reporting, analysis, and team coordination.
    • Use Excel to organize information, review data, and assist with basic analysis.
    • Collaborate with internal teams to gather information, track updates, and support project needs.
    • Communicate clearly with stakeholders to help ensure tasks, timelines, and deliverables stay on track.
    • Contribute to process improvements and support day-to-day business operations.

    Skills/Requirements

    • 1-3 years of experience
    • Excel experience with the ability to organize, review, and work with data.
    • Finance experience or a demonstrated interest in finance.
    • Ability to collaborate and work across multiple teams.
    • Strong communication, organization, and attention to detail.
    • Education requirements may vary by opportunity; candidates are encouraged to apply even if they do not meet every listed preference.

    Additional Information:

    • One entry-level Business Analyst opening requiring 1-3 years of experience is available in South Jordan, UT.
    • Hybrid work arrangement available in South Jordan, UT.
    • Opportunity to gain experience supporting finance-focused teams and cross-functional business operations.

    Pay/Salary Range:

    • Pay Range: $18-$21/hour

    Why should I apply?

    • Build professional experience in business analysis, finance, and cross-functional collaboration.
    • Apply and grow Excel, communication, and analytical skills in a real business environment.
    • Explore entry-level opportunities requiring 1-3 years of experience that may support long-term career growth in finance and operations.

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

  • Business Analyst (Entry Level)- Baltimore, MD

    Business Analyst – Baltimore, MD

    This is a contract opportunity.

    This is a hybrid opportunity in Baltimore, MD.

    About this position

    We are seeking an entry-level Business Analyst with 1-3 years of experience to support finance-focused teams in a hybrid work environment. This role is a great opportunity for candidates who have Excel experience, an interest in finance, and the ability to collaborate across multiple teams while building professional experience.

    Job Responsibilities

    • Support finance-related business processes, reporting, analysis, and team coordination.
    • Use Excel to organize information, review data, and assist with basic analysis.
    • Collaborate with internal teams to gather information, track updates, and support project needs.
    • Communicate clearly with stakeholders to help ensure tasks, timelines, and deliverables stay on track.
    • Contribute to process improvements and support day-to-day business operations.

    Skills/Requirements

    • 1-3 years of experience
    • Excel experience with the ability to organize, review, and work with data.
    • Finance experience or a demonstrated interest in finance.
    • Ability to collaborate and work across multiple teams.
    • Strong communication, organization, and attention to detail.
    • Education requirements may vary by opportunity; candidates are encouraged to apply even if they do not meet every listed preference.

    Additional Information:

    • One entry-level Business Analyst opening requiring 1-3 years of experience is available in Baltimore, MD.
    • Hybrid work arrangement available in Baltimore, MD.
    • Opportunity to gain experience supporting finance-focused teams and cross-functional business operations.

    Pay/Salary Range:

    • Pay Range: $18-$21/hour

    Why should I apply?

    • Build professional experience in business analysis, finance, and cross-functional collaboration.
    • Apply and grow Excel, communication, and analytical skills in a real business environment.
    • Explore entry-level opportunities requiring 1-3 years of experience that may support long-term career growth in finance and operations.

    YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.